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Frequently Asked Questions
What materials are your jewelry made from?
Our jewelry is crafted using high-quality 10K, 14K, and 18K gold, as well as sterling silver. Each piece is carefully designed and manufactured in the United States to ensure premium quality.
How do I know my ring size?
To find your perfect ring size, we recommend visiting a local jeweler for an accurate measurement. Alternatively, you can use our online ring sizing guide available on the website.
How long will it take to receive my order?
We offer 2-3 business day shipping with a 24-hour processing time. Orders are shipped from the United States, ensuring fast and reliable delivery.
Do you offer international shipping?
Currently, we only offer domestic shipping within the United States. We are working on expanding our shipping options for international customers, so stay tuned!
Can I return or exchange an item?
We accept returns and exchanges within 30 days of purchase, as long as the item is in its original condition. Please visit our Returns & Exchanges page for more details on how to process a return or exchange.
Is your jewelry hypoallergenic?
Yes! We use hypoallergenic materials like sterling silver and gold to ensure comfort for sensitive skin. However, please note that some individuals may have specific allergies, so if you have concerns, we recommend checking with your healthcare provider.
How do I care for my jewelry?
To keep your jewelry looking its best, avoid contact with harsh chemicals, lotions, or perfumes. Clean it regularly with a soft cloth to remove tarnish and store it in a dry, cool place when not in use.
Do you offer custom jewelry services?
Currently, we do not offer custom jewelry services.
How can I contact customer service?
For any questions or concerns, please reach out to our customer service team at support@lindove.com, and we'll be happy to assist you.
Are all your items stamped?
Yes, all of our products are stamped with the corresponding metal and manufacturer's logo.
What is Rhodium?
Rhodium plating is a special process that gives silver jewelry a more vibrant, deeper look and makes it appear brighter, richer, and more lustrous.
Is 925 stamped on all sterling silver items?
Yes, all of our sterling silver items are stamped with 925 as required by the law.
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Lindove.